Terms of Service

Sleep Trainer is a plan for your sleep habits. It's not medical care, and it doesn't diagnose, treat, cure or prevent any disease or sleep disorder. Nothing in the Service is medical advice, and it doesn't replace a doctor.

Talk to a doctor before you change your sleep habits if you're pregnant, take medicine for sleep or have a health condition. See a doctor if you notice loud snoring with pauses in breathing, if you struggle to stay awake during the day, or if your sleep problems don't get better. Never drive or run machines when you feel sleepy.

In an emergency, call your local emergency number.

You must be at least 18 years old, and able to enter into a binding contract, to use the Service.

Your account is tied to the email you buy with. We sign you in with a link sent to that email, so keep access to it and keep it to yourself. You're responsible for what happens in your account. If you think someone else is using it, tell us right away at help@noru.app.

Give us accurate information, and keep your email address up to date.

Sleep Trainer is sold as a subscription. Before you pay, checkout shows your plan, how long it lasts, what you pay today and the price it renews at.

• Automatic renewal: your plan renews automatically at the end of each period, at the renewal price shown at checkout, until you cancel. By buying a plan, you authorize us and our payment processor to charge your payment method for each renewal.
• Introductory prices: if your first period is discounted, the discount applies to that first period only. After it, your plan renews at the full price shown at checkout.
• Renewal reminders: we email you at least 7 days before your first full-price renewal.
• Price changes: we may change a plan's price. A new price applies to you only from your next renewal after we tell you about it, and you can cancel before then.
• Taxes: you're responsible for any taxes that apply, unless the price shown already includes them.
• Failed payments: if a payment doesn't go through, we may try again, and we may pause your access until it does.

Charges show on your statement as DRAWDOWN* NORU.

You can cancel anytime: in the app, open You, then Your plan, then Cancel my plan. Or email us at help@noru.app. To avoid being charged for the next period, cancel at least 24 hours before your plan renews.

When you cancel, your plan stays open until the end of the time you've paid for, and then it doesn't renew. Deleting your account also cancels your plan.

• 30-day money-back guarantee: if Sleep Trainer isn't for you, email us at help@noru.app within 30 days of your first payment and we'll refund it in full. You don't need to give a reason.
• Other payments: outside the guarantee, payments (renewals included) can't be refunded, and we don't refund part of a period, except where the law requires it.

Refunds go back to the payment method you used. Depending on your bank, they can take 5 to 10 business days to show.

Nothing in these Terms takes away any refund rights you have under the law where you live.

While your plan is active, we give you a personal, non-transferable right to use the Service for yourself. Please don't:

• Share your account, or sell or give access to the Service to anyone else.
• Copy, change or share the Service or its content, except for your own personal use.
• Try to break, overload, reverse engineer or get around the security of the Service.
• Use bots or scrapers, or use the Service in a way that breaks the law or harms others.

The Service, including its plans, text, audio, images, design and software, belongs to us or our licensors and is protected by law. These Terms don't give you any rights to it beyond using the Service.

If you send us feedback or ideas, we may use them freely, with no obligation to you.

Your answers, check-ins and other data stay yours. You let us use them to provide and improve the Service, as our Privacy Policy describes.

We keep improving Sleep Trainer, so we may change, add or remove features and content. If we stop offering the Service altogether, we'll tell you in advance and refund the unused part of any plan you've paid for.

You can stop using the Service and delete your account at any time. We may suspend or end your access if you break these Terms, or use the Service in a way that could harm us or others. If we end your access for any other reason, we'll refund the unused part of your plan.

The parts of these Terms that by their nature should last, like the disclaimers, the limits on liability and how disputes work, still apply after your access ends.

We work hard to make the Service helpful, but we can't promise results: sleep depends on many things outside our control. The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, and we don't promise that the Service will always be available or free of errors.

To the fullest extent the law allows, we won't be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, that come from your use of the Service. Our total liability for any claim about the Service is limited to the greater of what you paid us in the 12 months before the claim, or $50.

Some places don't allow these limits, so some of them may not apply to you.

If you break these Terms or the law while using the Service and that leads to a claim against us, you agree to cover our reasonable costs from that claim, legal fees included.

If something goes wrong, please email us first at help@noru.app. Most problems can be fixed quickly that way.

These Terms are governed by the laws of the state where Drawdown Brands LLC is organized and by the federal laws of the United States, without regard to conflict of law rules. If you live in the EU or the UK, you also keep the protection of the mandatory laws of your country, and you can bring a claim in your local courts.

We may update these Terms from time to time. When we do, we'll change the date at the top. If a change is significant, we'll tell you by email or in the app before it takes effect. If you keep using the Service after that, you accept the new Terms. If you don't, you can cancel.

These Terms and our Privacy Policy are the whole agreement between you and us about the Service. If any part of these Terms can't be enforced, the rest still applies. If we don't enforce a part right away, we don't give up the right to do it later. You can't transfer these Terms to anyone else; we may transfer them as part of a merger, acquisition or sale of assets.

Questions about these Terms? Email us at help@noru.app. Sleep Trainer is run by Drawdown Brands LLC.